Shipping policy

Thank you for shopping with Smart Supper Club.

We are currently expanding into physical products such as shirts, hats, mugs, and other merchandise. This Shipping Policy explains how physical orders will be processed and shipped.

Order Processing

Please allow 3 to 7 business days for order processing before shipment. Some items may take longer depending on product availability, customization, or print-on-demand production times.

You will receive a confirmation email after your order is placed and a shipping confirmation once your order has been sent out.

Shipping Rates and Delivery Times

Shipping rates are calculated at checkout unless otherwise stated.

Estimated delivery times may vary based on your location, carrier delays, holidays, weather, or high-order volume periods.

Typical delivery estimates:
Domestic orders: 5 to 10 business days after shipment
International orders: 10 to 21 business days after shipment

Please note that delivery times are estimates and are not guaranteed.

Digital Products

Digital products, including meal packs, shopping lists, meal prep guides, and other downloadable content, are delivered electronically and are not subject to shipping charges.

Address Accuracy

Please make sure your shipping address is correct before placing your order. Smart Supper Club is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Lost, Delayed, or Damaged Packages

If your order is lost, delayed, or arrives damaged, please contact us at [your email here] within 7 days of delivery or expected delivery date.

We will do our best to help resolve the issue with the shipping carrier or replacement process when applicable.

Returns and Exchanges

For physical merchandise, returns or exchanges may be accepted according to our Return Policy.

Items must be unused and in original condition unless they arrived damaged or defective.

Some made-to-order or custom items may not be eligible for return unless there is a manufacturing issue or shipping damage.

International Orders

Customers are responsible for any customs fees, import taxes, or duties that may apply to international shipments.

Policy Updates

Smart Supper Club may update this Shipping Policy at any time. Changes will be posted on this page with the updated effective date.

Contact

If you have any questions about your order or this Shipping Policy, please contact us at:
smartsupperclub@gmail.com